This Privacy Policy explains how MARKHAVEN LIMITED collects, uses, stores, protects, and may share personal information when you visit our website, contact us, request information about our services, purchase or enquire about our marketing and advertising packages, or otherwise interact with us.
Our website is:
MARKHAVEN LIMITED provides marketing and advertising services for e-commerce and online businesses, including E-Commerce PPC & Google Shopping Advertising, Social Media Advertising & Paid Campaigns, Retargeting & Remarketing Campaigns, and Conversion Rate Optimization (CRO).
We aim to handle personal information lawfully, fairly, transparently, and securely. This Privacy Policy is intended to explain clearly how personal information may be processed in connection with our website and services.
The organisation responsible for your personal information is:
MARKHAVEN LIMITED
Website: https://markhaven.co.uk/
Email: [email protected]
Telephone: +44 7853 160478
Address: 82a James Carter Road, Mildenhall, United Kingdom, IP28 7DE
For general privacy questions, requests concerning your personal information, or questions about this Privacy Policy, you can contact us using the details above.
Where applicable, MARKHAVEN will act as the data controller for personal information processed for its own business purposes.
Where MARKHAVEN processes personal information strictly on behalf of a client as part of a marketing or advertising service, the applicable contractual arrangements and data-processing responsibilities may differ. In those circumstances, the parties will determine their respective responsibilities under applicable data protection law.
We recognise that personal information is important to you.
We aim to:
Collect only information that is reasonably necessary for legitimate business purposes.
Explain why we collect and use personal information.
Use personal information fairly and lawfully.
Keep personal information accurate where reasonably possible.
Protect personal information against unauthorised access, loss, misuse, alteration, or disclosure.
Retain personal information only for as long as reasonably necessary.
Respect applicable data protection rights.
Provide appropriate ways for individuals to contact us about privacy matters.
UK data protection principles include lawfulness, fairness and transparency, purpose limitation, data minimisation, accuracy, storage limitation, security, and accountability.
The information we collect depends on how you interact with MARKHAVEN.
We may collect the following categories of information.
This may include:
Full name
First name
Last name
Job title
Business or company name
Professional role
Other information you choose to provide when contacting us
This may include:
Email address
Telephone number
Business address
Mailing address
Contact preferences
Information included in correspondence with us
If you enquire about our services, we may collect information about your business, such as:
Company name
Business website
Industry
Business model
Marketing objectives
Advertising requirements
Product or service information
Target audience information
Approximate campaign requirements
Information about your existing marketing activities
We only use such information where necessary for responding to your enquiry, preparing services, communicating with you, or performing related legitimate business activities.
You may provide personal information to us when you:
Complete a contact form.
Send us an email.
Call us.
Request information about our services.
Request a quotation or package.
Communicate with our team.
Ask questions about our services.
Provide information required to deliver a service.
Participate in communications relating to a business relationship.
Subscribe to marketing communications, where applicable.
Contact us regarding privacy or data-protection matters.
You are not generally required to provide more information than is reasonably necessary for the relevant purpose.
However, if you do not provide information that is necessary for us to respond to an enquiry or provide a requested service, we may be unable to complete that activity.
When you visit our website, certain technical information may be collected automatically depending on the website configuration and technologies we use.
This may include:
IP address
Browser type
Device type
Operating system
Screen resolution
General geographic information
Language settings
Referring website
Pages visited
Time spent on pages
Date and time of visits
Navigation activity
Website interaction information
Error and diagnostic information
Some of this information may constitute personal data under applicable law.
We use such information for purposes including website security, functionality, analytics, performance monitoring, troubleshooting, and improving our website and services.
Our website may use cookies and similar technologies.
A cookie is a small data file that may be placed on your device when you visit a website.
Cookies can perform different functions.
They may be used to:
Keep a website functioning correctly.
Remember preferences.
Understand website usage.
Measure website performance.
Improve website functionality.
Support analytics.
Understand advertising performance.
Support marketing activities where permitted.
Not every cookie has the same purpose.
Some cookies may be necessary for the website to function properly.
These may support functions such as:
Website security
Page functionality
Form operation
Session management
Consent preferences
Basic technical functionality
Where a cookie is strictly necessary for a service requested by you or for the operation of the website, it may be used without the same consent requirements that apply to non-essential cookies.
Where analytics technologies are used, they may help us understand how visitors use our website.
Analytics information may help us understand:
Which pages receive the most visits.
How visitors navigate the website.
Which content is useful.
Whether pages function correctly.
How users interact with website features.
General website performance.
Where required by applicable law, non-essential analytics cookies or similar technologies will only be used after obtaining the appropriate consent.
The ICO states that visitors should be informed about cookies and that non-essential cookies generally require user agreement.
Because MARKHAVEN provides marketing and advertising services, our website may use advertising, conversion-tracking, audience-measurement, or similar technologies where appropriate.
Depending on the technologies actually installed on our website, these may include tools provided by advertising or analytics platforms.
Such technologies may help us understand:
Whether visitors arrived from an advertising campaign.
Whether advertisements are generating website visits.
Which pages visitors interact with.
Whether visitors complete particular actions.
General campaign performance.
Audience engagement.
Website conversion activity.
We will not activate optional advertising or tracking technologies where applicable consent is required unless the appropriate consent has been obtained.
You should ensure that your website’s actual cookie banner and cookie configuration match the technologies installed on the website.
We may use personal information for the following purposes:
To respond to questions, requests, messages, and service enquiries.
To provide, administer, and manage services requested from MARKHAVEN.
To understand your requirements and prepare relevant proposals, quotations, packages, or service information.
To communicate with you about enquiries, services, projects, appointments, administrative matters, or other relevant business matters.
To maintain appropriate business records and manage our business relationship with you.
To operate, maintain, troubleshoot, secure, and improve our website.
To understand website usage and improve website performance where appropriate.
To send marketing communications where permitted by applicable law and, where required, based on your consent.
To measure advertising and marketing performance where relevant and lawful.
To detect, investigate, prevent, or respond to fraud, abuse, security incidents, or other harmful activity.
To comply with legal, regulatory, accounting, tax, court, law-enforcement, or other applicable obligations.
To establish, exercise, or defend legal rights and protect our business, systems, staff, clients, and property.
Under UK data protection law, we need an appropriate lawful basis before processing personal information.
Depending on the circumstances, we may rely on one or more of the following lawful bases.
We may rely on consent where you have actively chosen to allow us to process your information for a particular purpose.
Examples may include certain:
Marketing communications
Non-essential cookies
Analytics technologies
Advertising technologies
Where processing relies on consent, you can withdraw your consent at any time.
Withdrawal of consent does not affect the lawfulness of processing carried out before consent was withdrawn.
We may process personal information where it is necessary to enter into or perform a contract with you.
This may include:
Managing a service relationship
Communicating about services
Providing requested services
Managing service requirements
Administering contractual arrangements
We may process personal information where processing is necessary for compliance with a legal obligation.
This may include obligations relating to:
Accounting
Tax
Financial records
Legal requests
Regulatory requirements
Court proceedings
Law-enforcement requirements
We may process personal information where necessary for our legitimate interests, provided those interests are not overridden by your rights and interests.
Our legitimate interests may include:
Operating and developing our business.
Providing and improving our services.
Responding to business enquiries.
Managing client relationships.
Maintaining website security.
Preventing misuse.
Improving website performance.
Understanding service demand.
Managing business administration.
Protecting our legal rights.
Where we rely on legitimate interests, we consider whether the processing is proportionate and whether individuals’ rights and interests have been appropriately considered.
We may communicate with you about MARKHAVEN services where permitted by applicable law.
Marketing communications may include information about:
Marketing services
Advertising services
New services
Company updates
Relevant offers
Business insights
Website content
Promotional information
Where consent is required, we will seek appropriate consent before sending direct marketing communications.
You can unsubscribe from marketing emails at any time by following the unsubscribe instructions included in the communication or by contacting us.
Even if you opt out of marketing communications, we may still send necessary service-related or administrative communications where permitted.
If you use a contact form on our website, information submitted through that form may be used to:
Respond to your enquiry.
Understand your requirements.
Discuss our services.
Prepare a quotation or proposal.
Arrange further communication.
Provide requested information.
Maintain a record of the enquiry.
We do not intend to use contact-form information for unrelated purposes without an appropriate lawful basis.
In certain circumstances, we may receive personal information from sources other than you.
These sources may include:
Business contacts
Existing clients
Professional networks
Publicly available business information
Advertising platforms
Analytics platforms
Service providers
Referral partners
Companies or organisations you work with
Where required, we will provide appropriate privacy information regarding the source and use of the information.
The ICO notes that additional information may be required when personal information is obtained from a source other than the individual, including the categories of information and its source.
We may share personal information with third parties where necessary and lawful.
These may include categories such as:
Website hosting providers
Website development or maintenance providers
Email service providers
Business software providers
Customer relationship management systems
Analytics providers
Advertising platforms
Payment providers, where applicable
IT and security providers
Professional advisers
Accountants
Legal advisers
Regulators
Government authorities
Law-enforcement agencies
Courts or tribunals
We aim to share only the information reasonably necessary for the relevant purpose.
We do not sell personal information to third parties as a standalone commercial product.
Some third-party providers may process personal information on our behalf.
Where appropriate, we expect such providers to:
Process information only for authorised purposes.
Maintain appropriate security measures.
Protect confidentiality.
Assist with applicable data protection obligations.
Delete or return information where required.
Comply with contractual requirements.
Where required by applicable law, appropriate data-processing agreements or equivalent contractual safeguards will be used.
If you purchase a service from MARKHAVEN and payment processing is required, payments may be handled through a third-party payment provider.
Where this occurs, payment information may be processed directly by that provider.
We may receive limited payment-related information, such as:
Payment status
Transaction reference
Payment date
Amount
Basic billing information
We do not intend to store full payment-card details unless there is a specific lawful and secure business requirement to do so.
You should review the privacy policy of the payment provider used for your transaction to understand how it handles payment information.
Some third-party service providers we use may process personal information outside the United Kingdom.
Where personal information is transferred internationally, we will take appropriate steps required under applicable data protection law.
Depending on the destination and circumstances, safeguards may include:
An applicable adequacy decision.
Appropriate contractual safeguards.
International Data Transfer Agreements.
UK Addendums where applicable.
Other legally recognised transfer mechanisms.
The specific mechanism used may depend on the provider, destination country, and applicable legal requirements.
We take reasonable and appropriate measures to protect personal information.
Security measures may include:
Access controls
Password protection
Secure hosting arrangements
Encryption where appropriate
Authentication controls
Security monitoring
Software updates
Malware protection
Backup procedures
Staff or contractor confidentiality obligations
Restricted access to personal information
No online system can be guaranteed to be completely secure.
Therefore, although we take reasonable measures to protect information, we cannot guarantee absolute security of information transmitted over the internet.
We expect people who have authorised access to personal information on behalf of MARKHAVEN to treat that information confidentially and use it only for legitimate purposes.
Access to personal information should be limited according to business requirements and appropriate permissions.
We do not keep personal information indefinitely without a reason.
We retain information for as long as reasonably necessary for the purpose for which it was collected, taking into account:
The nature of the information.
The purpose of processing.
The business relationship.
Legal requirements.
Accounting requirements.
Tax requirements.
Dispute-resolution requirements.
Potential legal claims.
Security and fraud-prevention needs.
Different types of information may therefore be retained for different periods.
When information is no longer required, we aim to securely delete, anonymise, or otherwise dispose of it where appropriate.
The ICO identifies storage limitation as a core data protection principle and advises organisations to retain personal information only as long as necessary.
Where you become a customer or enter into a business relationship with MARKHAVEN, we may retain certain information for legitimate business, accounting, tax, contractual, regulatory, or legal purposes.
Even if you ask us to stop using information for certain purposes, we may need to retain limited information where legally required or where necessary to establish, exercise, or defend legal claims.
Subject to applicable legal conditions and exemptions, you may have rights relating to your personal information.
These may include:
You have the right to receive clear information about how your personal information is collected and used.
You may request access to personal information we hold about you.
This is commonly known as a Subject Access Request.
You may ask us to correct inaccurate or incomplete personal information.
In certain circumstances, you may ask us to delete your personal information.
In certain circumstances, you may ask us to restrict how we process your personal information.
In certain circumstances, you may have the right to receive personal information you provided to us in a structured, commonly used, machine-readable format and ask us to transfer it to another organisation.
You may have the right to object to certain processing, including processing based on legitimate interests and certain forms of direct marketing.
You may have rights relating to certain automated decision-making and profiling where applicable.
Not all rights apply in every circumstance, and legal exemptions may apply.
The ICO recognises a range of individual data-protection rights, including access, rectification, erasure, restriction, objection, portability, and rights relating to automated decision-making.
To exercise a privacy right, please contact us at:
Email: [email protected]
Telephone: +44 7853 160478
Address:
MARKHAVEN LIMITED
82a James Carter Road
Mildenhall
United Kingdom
IP28 7DE
Please clearly explain:
Your name.
The right you wish to exercise.
The information or processing concerned.
Any additional information that may help us identify your records.
We may need to verify your identity before completing certain requests.
This is a security measure designed to prevent personal information from being disclosed to the wrong person.
We aim to respond to valid data-protection requests within the time period required by applicable law.
The ICO states that organisations generally have one month to respond to a Subject Access Request, subject to the applicable rules and circumstances.
In some circumstances, additional time may be permitted for complex or multiple requests.
If we cannot comply with a request, we will generally explain the reason, subject to applicable legal restrictions.
Where you request access to personal information or exercise another data-protection right, we may request reasonable information to verify your identity.
This may include information already held by us or other reasonable verification methods.
We will not request excessive identification information unnecessarily.
Where our website uses a cookie-consent mechanism, you may be able to manage your preferences regarding non-essential cookies.
Depending on the cookie-management system, you may be able to:
Accept optional cookies.
Reject optional cookies.
Select individual cookie categories.
Change your preferences later.
Blocking certain cookies may affect some website functionality.
Our website may contain links to websites or online services operated by third parties.
These may include:
Social media websites
Advertising platforms
Business partners
Professional resources
External service providers
Other websites
If you follow a third-party link, you leave our website and become subject to the third party’s own privacy practices.
We are not responsible for the privacy practices, security, content, or policies of third-party websites.
We encourage you to review their privacy policies before providing personal information.
MARKHAVEN may maintain or use social media profiles or advertising platforms.
Interactions with those platforms may involve processing by the relevant social media provider.
For example, if you interact with our social media content, the platform may collect information about your activity according to its own privacy policies.
We encourage you to review the privacy information provided by each platform you use.
Where advertising platforms are used by MARKHAVEN, they may process information relating to advertising interactions, website visits, conversions, audiences, or campaign performance.
Depending on the platform and configuration, this may involve cookies, pixels, tags, APIs, or similar technologies.
We will use such technologies only where appropriate and in accordance with applicable legal requirements.
If we use third-party analytics services, those services may collect information about website usage on our behalf or independently depending on their configuration.
Analytics information may help us:
Understand website traffic.
Identify popular content.
Detect technical issues.
Improve navigation.
Measure campaign performance.
Improve the website.
Where required, appropriate consent mechanisms will be used.
We do not generally intend to make decisions about individuals using solely automated processing that produces legal or similarly significant effects.
However, advertising or analytics platforms we use may employ automated systems to determine advertising delivery, audience categorisation, campaign optimisation, or similar functions.
Where such processing is performed by a third party, that provider may have its own responsibilities and privacy information.
If MARKHAVEN introduces automated decision-making that is subject to specific legal requirements, we will update our privacy information and implement appropriate safeguards.
MARKHAVEN does not generally require special category personal information through its website.
Special category data can include information concerning matters such as:
Health
Race or ethnic origin
Religious or philosophical beliefs
Political opinions
Trade union membership
Genetic information
Biometric information used for identification
Sex life or sexual orientation
Please do not provide sensitive information through our website unless we specifically request it and have an appropriate lawful basis for processing it.
If you voluntarily provide sensitive information unnecessarily, we will handle it in accordance with applicable law.
Our services and website are intended primarily for businesses, professionals, and adults.
We do not knowingly seek to collect personal information from children through our website.
If you believe a child has provided personal information to us without appropriate consent or authorisation, please contact us at:
If we become aware that we have collected personal information from a child in circumstances where it should not have been collected, we will take appropriate steps to address the situation.
We may process technical and personal information to identify, prevent, investigate, or respond to:
Fraud
Cyberattacks
Unauthorised access
Abuse
Spam
Malicious activity
Website attacks
Security incidents
This may include IP addresses, technical information, account information, or activity records.
Such processing may be necessary for our legitimate interests in protecting our website, systems, business, clients, and users, or to comply with legal obligations.
We may retain and process relevant information where necessary to:
Establish legal rights.
Exercise legal rights.
Defend legal claims.
Investigate disputes.
Respond to legal proceedings.
Comply with court orders.
Obtain professional legal advice.
Such processing may continue for as long as reasonably necessary to resolve the relevant matter.
If MARKHAVEN is involved in a business transaction such as:
Merger
Acquisition
Restructuring
Sale of assets
Transfer of business
Corporate reorganisation
personal information may be transferred as part of that transaction where lawful and appropriate.
Any such transfer will remain subject to applicable data protection requirements.
We maintain reasonable procedures designed to identify, investigate, manage, and respond to personal-data security incidents.
If a personal-data breach occurs, we will assess the incident and take appropriate steps under applicable data protection law.
Where legally required, we may notify the relevant supervisory authority and affected individuals.
We may also take measures such as:
Containing the incident.
Investigating the cause.
Securing affected systems.
Resetting credentials.
Restoring systems.
Assessing potential impact.
Implementing additional security controls.
We aim to keep personal information accurate and up to date.
You can help us by informing us if:
Your name changes.
Your email address changes.
Your telephone number changes.
Your business details change.
Information we hold about you is inaccurate.
You may contact us at:
We aim to collect and use personal information that is adequate, relevant, and reasonably necessary for the purposes for which it is processed.
We do not intend to collect unnecessary personal information simply because it may be available.
This helps reduce privacy and security risks.
Unless specifically explained in this Privacy Policy or another notice provided to you, MARKHAVEN does not intend to:
Sell your personal information as a standalone commercial product.
Collect unnecessary sensitive personal information.
Use personal information for unrelated purposes without an appropriate lawful basis.
Keep personal information indefinitely without a legitimate reason.
Request passwords to third-party services through ordinary contact forms.
Deliberately collect children’s personal information for marketing purposes.
If you provide business information to MARKHAVEN, such as information about your products, campaigns, customers, marketing strategies, or business operations, we will handle that information in accordance with the applicable contractual and legal obligations.
Business information may contain personal information in some circumstances.
Where it does, applicable data protection requirements will also apply.
MARKHAVEN provides marketing and advertising services to businesses.
If a client asks us to process personal information as part of a marketing service, the precise responsibilities of MARKHAVEN and the client will depend on the nature of the service.
For example, a client may provide customer or audience information for a campaign.
In those circumstances, the parties should establish:
The purpose of processing.
The respective roles of the parties.
The lawful basis.
Security requirements.
Data-sharing arrangements.
Retention requirements.
Data-processing responsibilities.
Applicable contractual safeguards.
Where MARKHAVEN acts as a processor on behalf of a client, processing will be governed by the applicable client agreement and data-processing arrangements.
Where clients provide personal information to MARKHAVEN for marketing purposes, clients are responsible for ensuring that they have the necessary rights and lawful basis to provide that information to us and use it for the intended purpose.
Clients should also ensure that their own privacy notices, cookie policies, consent mechanisms, and marketing practices comply with applicable law.
MARKHAVEN will process client-provided information according to the applicable agreement and instructions.
Direct marketing may be subject to additional requirements under applicable UK privacy and electronic communications laws.
Depending on the communication method, circumstances, and recipient, requirements may apply to:
Email marketing
SMS marketing
Telephone marketing
Cookies
Online advertising
Electronic communications
MARKHAVEN will seek to comply with applicable requirements when conducting its own direct marketing.
If you contact MARKHAVEN by telephone, we may collect information necessary to respond to your enquiry or manage our business relationship.
We may retain relevant details from telephone communications where reasonably necessary for:
Customer service
Business administration
Service delivery
Dispute resolution
Legal compliance
We do not generally record telephone calls unless this is specifically stated and permitted by applicable law.
If you contact us by email, we may retain your email address, message, attachments, and related correspondence where reasonably necessary.
We may use this information to:
Respond to your enquiry.
Provide requested information.
Manage a service relationship.
Maintain business records.
Resolve disputes.
Meet legal obligations.
Please avoid sending unnecessary sensitive personal information by email.
You should take reasonable steps to protect your own information when using the internet.
For example:
Use secure devices.
Keep software updated.
Avoid sharing passwords.
Be cautious of suspicious emails.
Use secure internet connections where appropriate.
Do not send unnecessary sensitive information through contact forms.
MARKHAVEN will never intentionally ask you to disclose passwords for your personal accounts through ordinary website contact forms.
We may update this Privacy Policy from time to time.
Changes may be necessary because of:
Changes to our services.
Changes to our website.
Changes to technology.
Changes to third-party providers.
Changes to applicable law.
Changes to our data-processing practices.
Improvements in transparency.
When we make changes, we will update the “Last Updated” date at the top of this Privacy Policy.
Where required, we may provide additional notice of significant changes.
The ICO recommends reviewing privacy information regularly and updating it when processing activities change.
We encourage you to contact us first if you have concerns about how MARKHAVEN handles your personal information.
You can contact us at:
MARKHAVEN LIMITED
82a James Carter Road
Mildenhall
United Kingdom
IP28 7DE
Email: [email protected]
Telephone: +44 7853 160478
We will consider your concern and take appropriate steps to investigate it.
You also have the right to complain to the UK’s data protection supervisory authority if you believe that your personal information has been handled unlawfully.
The relevant authority is:
Information Commissioner’s Office (ICO)
You can find information about making a data protection complaint through the ICO’s official website.
The ICO recommends that privacy information should explain people’s rights and how they can complain to the ICO.
Information Commissioner’s Office (ICO)
For matters concerning UK data protection law, the Information Commissioner’s Office is the UK’s independent supervisory authority for data protection.
ICO contact information and complaint procedures may change, so we recommend using the ICO’s official website for the latest contact details and complaint guidance.
When you submit a privacy request, we will generally:
Receive and review the request.
Confirm the nature of the request.
Verify identity where reasonably necessary.
Locate relevant personal information.
Assess applicable legal requirements and exemptions.
Respond within the applicable legal timeframe.
Take appropriate action where the request is valid.
Explain where a request cannot be fulfilled, subject to applicable law.
Where we rely on consent to process your personal information, you may withdraw that consent.
You can contact:
Withdrawal of consent does not affect processing that occurred before withdrawal.
Where another lawful basis applies to the same information, we may continue processing it where legally permitted and appropriate.
You have the right to object to direct marketing.
If you no longer want to receive marketing communications from MARKHAVEN, you can:
Use the unsubscribe option included in the marketing communication; or
Contact us directly at [email protected].
We will process your request in accordance with applicable law.
If our website uses third-party advertising or remarketing technologies, those providers may process information according to their own privacy policies.
Such providers may use technologies to help:
Measure advertising performance.
Understand website interactions.
Build permitted advertising audiences.
Display relevant advertising.
Attribute conversions.
Where applicable, you should review the privacy and cookie policies of the relevant advertising provider.
We aim to consider privacy and data protection when introducing new systems, services, technologies, or processing activities.
Where appropriate, we may consider:
What personal information is actually required.
Whether the purpose can be achieved with less information.
Who needs access.
How information will be secured.
How long information should be retained.
Whether privacy risks require additional controls.
MARKHAVEN aims to maintain appropriate internal processes for managing personal information.
These may include:
Appropriate access controls.
Data security procedures.
Privacy reviews.
Data retention practices.
Supplier assessments where appropriate.
Privacy request procedures.
Data breach procedures.
Appropriate contractual arrangements.
We recognise that compliance is an ongoing responsibility rather than a one-time exercise.
This Privacy Policy applies primarily to personal information processed in connection with:
MARKHAVEN’s business communications
Website enquiries
Service enquiries
Customer and prospective customer relationships
Relevant marketing activities
Other activities specifically described in this Privacy Policy
It does not automatically govern third-party websites or services that MARKHAVEN does not control.
If you have questions about this Privacy Policy, want to exercise a data protection right, or have a concern about how your personal information is handled, please contact us.
MARKHAVEN LIMITED
Address:
82a James Carter Road
Mildenhall
United Kingdom
IP28 7DE
Email: [email protected]
Telephone: +44 7853 160478
Website: https://markhaven.co.uk/
We will make reasonable efforts to respond to your privacy enquiry and handle it in accordance with applicable data protection requirements.
In summary, MARKHAVEN aims to:
Be transparent about how personal information is used.
Collect information for clear and legitimate purposes.
Use an appropriate lawful basis for processing.
Avoid unnecessary data collection.
Keep personal information accurate where reasonably possible.
Protect personal information using appropriate security measures.
Share information only where there is a legitimate and lawful reason.
Retain information only for as long as reasonably necessary.
Respect applicable individual data protection rights.
Provide appropriate methods for privacy requests.
Handle marketing communications responsibly.
Manage cookies and tracking technologies appropriately.
Respond appropriately to data security incidents.
Review this Privacy Policy when our processing activities change.
This Privacy Policy is intended to provide a comprehensive description of MARKHAVEN’s general privacy practices.
However, the exact privacy information required for the website depends on the technologies, third-party services, cookies, analytics systems, advertising platforms, forms, payment providers, hosting providers, CRM systems, and other tools actually used by MARKHAVEN.
Before publishing this policy, MARKHAVEN should ensure that:
The listed processing activities match the actual website.
The listed third-party providers match the providers actually used.
The cookie policy matches the cookies actually installed.
The cookie-consent mechanism is configured appropriately.
Retention periods reflect actual business practices.
Lawful bases reflect the actual processing.
International-transfer arrangements reflect actual providers.
Client data-processing responsibilities are addressed in contracts where necessary.
Any required Data Processing Agreements are in place.
The policy is reviewed whenever the website or data-processing practices materially change.
This is particularly important because privacy information should accurately explain what an organisation actually does with personal information. The ICO advises organisations to keep privacy information up to date and to update it when processing changes.
82a James Carter Road
Mildenhall
United Kingdom
IP28 7DE
Email: [email protected]
Phone: +44 7853 160478
Website: https://markhaven.co.uk/
Helping e-commerce businesses attract customers, optimize advertising, increase conversions, and achieve smarter, sustainable digital growth through strategic marketing.
© 2026 MARKHAVEN LIMITED. All Rights Reserved.